Wipro Recruitment Drive 2024: Wipro is currently conducting a recruitment drive for System Engineers as part of their 2024 hiring initiative. As a System Engineer at Wipro, you’ll have the opportunity to work on cutting-edge technology projects, collaborate with talented teams, and solve complex challenges. This role offers a conducive environment for learning and growth, where you can hone your technical skills and advance your career in the IT industry. If you’re passionate about technology and seeking an exciting opportunity to excel, Wipro invites you to apply and become part of their innovative team.
About Wipro:
- Company: Wipro India
- Website: Wipro
- Wikipedia: Wipro Wiki
Job Profile: System Engineer
- Qualifications: B.E/B.Tech
- Eligible Batch: 2023/2024
- Work Location: Bengaluru, India
- Experience Level: 0 – 1 Years
- Salary: Best In the Industry
Job Description of Wipro Recruitment Drive:
- Excellent communication skills
- Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills
- Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies
- Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support
- Answer incoming calls and respond to customer’s emails in timely manner
- Manage and resolve customer complaints
- Identify and escalate issues to supervisors as and when needed
- Provide product and service information to customers
- Research required information using available resources and Offer Solution to customers
- Research, identify, and resolve customer complaints using applicable software
- Route calls and tickets to appropriate resources and Domains who can best support he user
- Document all call information according to standard operating procedures
- Recognize, document, and alert the management team of trends in customer calls
- Create SOPs for new Issues and resolution given
- Complete call logs and reports
How to Apply for Wipro Recruitment Drive 2024:
Interested and eligible candidates can apply for the Wipro Recruitment Drive 2024 online via the provided link:
