Oracle Recruitment 2024
Oracle Recruitment 2024 is looking for talented individuals to join as Systems Analyst 1-Support. This role offers a fantastic opportunity to be part of Oracle’s esteemed support team, providing technical assistance and troubleshooting for Oracle’s advanced systems. As a Systems Analyst 1-Support, you’ll play a key role in ensuring the seamless operation and high performance of Oracle’s products. Ideal candidates are proactive problem solvers with a strong technical background. If you’re looking to kickstart your career with a global technology leader, apply now and become a key contributor to Oracle’s success.
About Oracle
Oracle Corporation is a global leader in providing enterprise software solutions and cloud computing. Headquartered in Redwood Shores, California, Oracle is renowned for its comprehensive database management systems, cloud-engineered systems, and enterprise software products. As a pioneer in the field of business software and hardware systems, Oracle has significantly contributed to the digital transformation of businesses worldwide. The company values collaboration, diversity, and sustainability, making it an excellent workplace for those looking to make a significant impact in the technology sector.
Oracle Recruitment 2024
- Company Name: Oracle LLC Corporation
- Company Website: Oracle
- Wikipedia: Oracle Wiki
- Job Role: Systems Analyst 1-Support
- Qualification: B.E/B.Tech/M.E/M.Tech
- Batch Eligible: 2023/2024
- Work Location: Bangalore, India
- Experience Level: 0 – 1 Year
Job Description of Oracle Recruitment
As a Systems Analyst 1-Support, your main focus is to provide both proactive and reactive support to clients for their mobility environment. This includes directly supporting client activities and serving as the primary point of contact for any questions, issues, or ongoing mobile device-related activities such as the latest OS and application releases. You will also look for opportunities to enhance the client's mobility environment.
Required Skills
- AirWatch
- Linux
- MDM (Mobile Device Management)
- SQL (Structured Query Language)
- Troubleshooting
Responsibilities
- Provide both proactive and reactive support to our Mobility Managed Services (MMS) clients.
- Handle incidents, apply changes, escalate issues, and run proactive audits.
- Analyze app metrics and log data through tools such as Elastic, Splunk, and New Relic.
- Identify problem areas, make recommendations to development teams, and communicate with clients on issue resolutions.
- Consult with clients to understand their problems and requests for additional information.
- Proactively manage issues through audits and alerts before they become client incidents.
- Participate in weekly service calls with the client.
- Build client reports and automate them using scripting languages.
- Use VMware’s Workspace One UEM (previously called AirWatch) to manage client devices and apps, including OS (iOS and Android) and critical app updates.
- Leverage CareAware iCommand to provision users and devices and perform regular solution maintenance for Cerner’s CareAware Connect solutions (Voice and Messenger).
