About Amazon
Amazon, a global leader in e-commerce, is renowned for its mission to be the most customer-centric company on Earth, offering innovative shopping and payment solutions worldwide.
Job Details
Role: IT Support Associate
Qualifications: B.E/B.Tech/M.E/M.Tech in CS, IT, or related fields
Eligible Batch: 2022, 2023, 2024
Experience: 0–2 years
Location: Bangalore, India
Salary: Competitive; industry-aligned
Qualifications: B.E/B.Tech/M.E/M.Tech in CS, IT, or related fields
Eligible Batch: 2022, 2023, 2024
Experience: 0–2 years
Location: Bangalore, India
Salary: Competitive; industry-aligned
Skills Needed
- Excellent communication and interpersonal skills
- IT troubleshooting for end-user devices
- Basic knowledge of Windows & Linux operating systems
- Flexibility for rotational shifts in a 24/7 environment
Job Responsibilities
- Customer Interaction: Engage with global Amazon teams for responsive support.
- Follow SOPs: Adhere to SOPs to ensure quality in IT support.
- Troubleshoot: Address issues on various client devices.
- Meet SLAs: Achieve response and resolution goals for customer satisfaction.
Relevant Technology Courses
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Company Reviews
- Overall Rating: ⭐⭐⭐⭐ (4/5)
- Work Culture: Dynamic, customer-focused.
- Onsite Opportunities: Offers international travel and transfers.
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