Join Finastra: Technical Client Support Engineer
About Company
Finastra is a global financial software company headquartered in London, UK, focusing on delivering cutting-edge financial solutions for retail banking, lending, treasury, and capital markets. Dedicated to innovation, Finastra’s mission is to foster financial inclusion and connectivity worldwide through advanced technology and customer-centered products.
Job Details
- Company: Finastra
- Website: Finastra Official Site
- Wikipedia: Finastra Wiki
- Role: Technical Client Support Engineer
- Qualifications: B.E./B.Tech in Computer Science or related field
- Eligible Batch: 2023/2024
- Location: Bangalore, India
- Experience Level: 0–1 year (Fresh graduates encouraged to apply)
- Salary: Competitive, industry-standard package
Skills Needed
- Proficient in C/C++ with debugging experience
- Experience with SQL, Java, and debugging tools (e.g., Visual Studio, Solaris Studio, Eclipse)
- Knowledge of Linux, Solaris, and Windows OS
- Familiarity with CORBA, JMS (ActiveMQ), and Tomcat
- Strong English communication skills (written and verbal)
- Analytical mindset, attention to detail, and customer orientation
Job Responsibilities
- Respond to client inquiries, optimizing product use based on client needs
- Analyze and replicate issues in Finastra’s system environment to identify root causes
- Deliver technical solutions or analyses to support teams, ensuring client satisfaction
- Attend client meetings and sessions to resolve issues and maintain effective communication
- Validate and resolve reported defects to meet client expectations
- Create technical documentation and share best practices
- Collaborate with senior engineers for scripting needs and escalate complex issues as required
Relevant Technologies
Strengthen your expertise with these free courses:
- Java Programming Basics by Duke University on Coursera
- SQL Fundamentals on Codecademy
- C++ Programming on Udacity
- Linux for Developers by Linux Foundation on edX
Interview Tips & Tricks
Prepare effectively for your interview with these resources:
- Data Structures & Algorithms on GeeksforGeeks
- Mock Interviews on InterviewBit
- Practice Mock Interviews on Pramp
- Review sample code and repositories on GitHub
Company Reviews
Here’s what employees say about working at Finastra:
- Overall Rating: ★★★★☆ (4.0/5)
- Work Culture: Collaborative, supportive, with a strong focus on learning and development
- Salary: Competitive, especially for entry-level roles
- Onsite Opportunities: Available for select projects, providing valuable international exposure
- Freshers' Feedback: Strong mentorship and skill-building opportunities
- Experienced Feedback: Opportunities for leadership and professional growth
